Job Description: Manager – O&M (Livelihoods) Program: Livelihood Scale Program Location: Shillong, Meghalaya Experience: 4–6 years Start Date: Immediate
About SELCO Foundation
SELCO Foundation is an open source, not for profit organization that engages in field-based R&D and ecosystem building for deployment of clean energy solutions that alleviate poverty in tribal, rural and urban poor areas. The organization works in collaboration with practitioners in the social sector, energy entrepreneurs, NGOs from various developmental sectors and educational institutions to link the benefits of sustainable energy to poverty eradication. The organization works across verticals such as energy access, health, livelihoods with practitioners in the social sector, energy entrepreneurs, and partners from various developmental sectors.You can find more information about SELCO Foundation on our organization website.https://selcofoundation.org/
About the Program
SELCO Foundation’s Livelihoods program focuses on strengthening decentralized renewable energy–enabled livelihood enterprises by supporting deployment, performance monitoring, and long-term operations and maintenance of productive-use energy systems. The program aims to improve productivity, income generation, and sustainability of rural and micro-enterprise ecosystems in rural/peri-urban/urban areas.
Role Summary
The Manager – O&M (Livelihoods) will support the planning, coordination, and monitoring of operations and maintenance activities for DRE powered livelihood systems and productive-use equipment across Meghalaya. The role involves vendor/enterprise coordination, performance tracking, field monitoring, and stakeholder engagement to ensure uninterrupted functioning of livelihood solutions.
Key Responsibilities
Operations & Maintenance Coordination
- Support development and execution of O&M plans for renewable energy–enabled livelihood systems and productive-use equipment across Meghalaya.
- Track preventive and corrective maintenance schedules and ensure timely servicing by vendors and technicians.
- Monitor performance dashboards, service requests, and field feedback to identify system issues and initiate corrective action.
- Maintain enterprise-wise database of installations, warranties, AMC schedules, and vendor details.
Vendor and Enterprise Coordination
- Coordinate with vendors, local technicians, and enterprise partners for troubleshooting, repairs, and component replacements.
- Ensure timely closure of service tickets and escalate critical operational issues when required.
- Conduct periodic field visits to verify quality of maintenance and functionality of systems
Stakeholder Engagement
- Work closely with livelihood enterprises, cluster-level partners, and local stakeholders to ensure smooth O&M operations.
- Facilitate coordination for service approvals, documentation, and maintenance-related payments where applicable.
- Strengthen relationships with enterprise partners to ensure proper system usage and adherence to operational guidelines.
Financial Planning & Budgeting:
- Ensure compliance with procurement policies and oversee vendor management for solar equipment and services.
Team Leadership & Staffing:
- Manage a team of energy analysts, coordinators, and solar engineers.
- Conduct performance evaluations, provide mentorship, and facilitate training programs to enhance team efficiency.
- Establish operational protocols and workflows to streamline coordination among teams.
Monitoring, Reporting, and Data Management
- Generate monthly O&M performance reports capturing uptime, service interventions, and operational challenges.
- Maintain documentation of field visits, maintenance activities, enterprise performance, and service records.
- Identify recurring technical or operational issues and recommend improvements to enhance system reliability
Capacity Building and Compliance
- Support user training and refresher sessions for enterprise operators on proper system usage, load management, and basic troubleshooting.
- Conduct awareness activities to minimize misuse, damage, and theft of livelihood equipment.
- Ensure compliance with organizational policies, safety standards, and operational protocols.
Qualifications and Skills
- Bachelor’s/master's degree in engineering, Renewable Energy, Rural Development, Business Administration, or related field.
- 4–6 years of experience in program coordination, livelihood programs, renewable energy systems, or infrastructure of O&M.
- Experience in vendor management, field coordination, and monitoring of decentralized systems.
- Experience in vendor management, field coordination, and monitoring of decentralized systems. · Strong reporting, analytical, and coordination skills with proficiency in MS Office and monitoring tools.
- Willingness to travel extensively for enterprise and field monitoring activities
Preferred Competencies
- Understanding productive-use renewable energy technologies and livelihood enterprise models.
- Strong stakeholder engagement and problem-solving skills.
- Ability to manage multiple field operations simultaneously in dynamic rural environment