Position: Senior Program Manager - Operations & Maintenance
Livelihoods, SELCO Foundation
Years of Experience: 10+ years
Location: SELCO Foundation, Bengaluru
Starting date: Immediately

About SELCO Foundation:

SELCO Foundation is an open source, not for profit organization that engages in field-based R&D and ecosystem building for deployment of clean energy solutions that alleviate poverty in tribal, rural and urban poor areas. The organization works in collaboration with practitioners in the social sector, energy entrepreneurs, NGOs from various developmental sectors to link the benefits of sustainable energy to poverty eradication. The organization works across verticals such as energy access, health, livelihoods with practitioners in the social sector, energy entrepreneurs and partners from various developmental sectors.

More information about SELCO Foundation is available on our organization website.

Background on SELCO's Livelihood program:

As one of the priority development verticals, SELCO Foundation is actively integrating sustainable energy driven solutions for challenges in livelihoods such Agriculture, microbusiness and animal husbandry. Over the last decade SELCO Foundation has deployed around 10,000+ DRE based livelihood solutions across its geographical focus areas such as Karnataka, Odisha, Jharkhand, NE and other states. In the coming 5-year SELCO Foundation’s strategy is to reach 50,000 more end users across the country. The rural entrepreneurs are provided with solar energy unit and solar powered livelihood appliances.

Ensuring supply of quality products and ensuring servicing and maintenance as part of its regular process SELCO Foundation is setting up a team for OnM.

The Role:

SELCO Foundation is looking for a highly motivated individual who is passionate about working in the overall sustainable energy sector for last mile communities. The broader goal is to use decentralized renewable energy to facilitate livelihood opportunities for low-income communities through the integration of climate inclusive technologies into the livelihood sectors.

The Senior Program Manager for O&M is responsible for supervising all the post- installation deliverables including operation and maintenance of the solar system and equipment, training for the end user stakeholders, annual maintenance by the vendors, budgeting for post installation operation and maintenance services, end user follow-up, and develop general plans to make sure solutions provided functioning well.

Key responsibilities for the position:

The O&M Manager will coordinate and implement O&M plans across the geographies specifically, North East India, Odisha and Karnataka and the main roles and responsibilities are:

  • Managing end to end direction to the team for developing the O&M strategy, execution and monitoring of 50000+ livelihood interventions across geographies.
  • Providing meaningful direction and necessary support to the team for developing strategy, operations in planning, execution and monitoring of O&M.
  • Building a complete understanding of the livelihood sectors and interventions and mapping nodal points of required O&M to ensure successful post implementation and utilization of solar powered livelihood solutions.
  • Coordinating of all post-installation operations and maintenance for the solar system and equipment installed at the intervention sites across different geographic locations.
  • Monitoring the performance of the vendors selected for the work regularly and providing constructive feedback accordingly.
  • Coming up with innovative O&M models and modern systems that can become examples in the sector for O&M
  • Tracking of all O&M efforts and providing good feedback for program design and better procurement practices at the Foundation
  • Maintaining a database and tracking the O&M for all livelihood sites and Tracking and measuring productivity of the program and compare to the benchmarks
  • Assisting the vendor/organization to develop good practices to resolve the solar system/ equipment issues without delay.
  • Assisting the central team and the geography in compiling and documenting the operation and maintenance progress to be shared with various stakeholders.
  • Preparing and managing budgets and cash flows for various O&M programs and ensuring timely submission of all the bills on the expenses related to the same.
  • Effectively tracking, analyzing and evaluating the performance of the team and sharing reports on a weekly / monthly / quarterly basis, by capturing key risks, learnings and challenges.
  • Updating the team's progress to the core team and supporting all documentation required for reporting to funders and stakeholders.
  • Regularly organizing and facilitating training workshops for the team to develop their skills, building their capacity on an individual and team level.
  • Ensuring organizational, operational and assessment processes and guidelines are adhered to and escalating in cases where required.

Who can apply:

  • Minimum 10 years of work experience in end user service, supporting management and leadership; work experience in relevant sectors is preferred.
  • BE/BTech in EEE/ Bachelor’s Degree in Electrical and Electronics is preferred
  • Excellent understanding of technology, software applications and computer systems – O&M systems and practices
  • Training and coaching skills to motivate employees for project optimization.
  • Experience in budgeting and forecasting.
  • Demonstrating proactive approaches to problem-solving with strong decision-making capability and ability to work in an interdisciplinary and multicultural environment.
  • Strong communication skills, both written and oral.
  • Willingness to learn, grow and develop at personal and professional front, at a rapid pace with a steep learning curve.
  • Ability to work in an interdisciplinary and multicultural environment.
  • Willingness to travel extensively in difficult terrains within and outside the State as and when required

Process:

Please click HERE to apply for the open position.
Applications will be processed on a rolling basis.

We look forward to hearing from people who identify with the vision of SELCO Foundation’s livelihood programs!

Apply Now